Know What Your Wallet Records Contain
Our Privacy Policy sets out the account details we receive, why we use them, and how long we keep them for account access, payment tracing and security checks. This can include your name or chosen account details, phone number, verification results, login events, browser details, support
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messages and transaction references. When you use DANA, OVO, GoPay or QRIS, we may retain the rail, amount reference, status and time needed to match a wallet event to your account; bank transfer and virtual account records can carry the same tracing fields. We do not
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describe these records as a licence or eligibility decision, and access depends on local law. If you ask us to correct a detail, we first check the account step and supporting record before changing it. Our Privacy Policy also explains cookie use, security measures, retention choices
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and the route for questions. Keep your login details private, because account activity linked to your sign-in may be used when we investigate a request.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.